Alpha Shipment Management
Managing outbound shipments and deliveries
Shipment Management
Ship picked orders to customers. Shipping in Alpha is part of the picklist workflow: every picklist carries its own shipment details, and there is no separate shipments module.
Creating Shipments
From a Picklist
After picking and checking are complete, the picklist enters the Packing stage:
- Open the picklist under Orders > Picklists
- Click Generate label — this creates the shipment record with the warehouse and destination addresses pre-filled
- Fill in the shipping label details and print the label
- Mark the picklist Ready for Dispatch
- Dispatch with tracking information
Shipments cannot be created directly from a sales order. Confirming an order reserves stock and generates a picklist; the picklist is then picked, packed, and dispatched.
Shipment Details
Label Information
Entered while packing:
| Field | Description |
|---|---|
| Warehouse | Source address (from the stock site) |
| Ship To | Destination address |
| Weight | Total weight |
| Dimensions | Package dimensions |
| Shipping Method | Service level |
| Courier | Shipping company |
| Note | Packing note |
Dispatch Information
Entered when dispatching:
| Field | Description |
|---|---|
| Tracking Number | Carrier tracking number |
| Tracking URL | Link to the carrier's tracking page |
| Shipping Date | When the shipment left |
| Note | Shipping note |
Shipment Status
Shipping-related picklist statuses:
| Status | Description |
|---|---|
| Packing | Items picked, shipment being prepared |
| Ready for Dispatch | Packed and labeled, awaiting carrier |
| Dispatched | Handed to carrier |
| Delivered | Confirmed delivery |
| Closed | Completed and closed |
Dispatching a picklist marks the related order as shipped and sends the customer an order-shipped email.
Carrier Tracking
Tracking is entered manually:
- Select the courier while packing
- Enter the tracking number and tracking URL at dispatch
- The tracking URL is shown as a link on the picklist
Shipment Documents
Documents are generated as PDFs from the picklist:
Packing Slip
- Items and quantities in the shipment
- No pricing shown
QR Label
- Picklist reference with QR code for scanning
Delivery Confirmation
When the shipment arrives:
- Open the dispatched picklist
- Mark it as Delivered (optionally with the delivery date)
- When all products of the order are delivered, the order is completed
Returns
For returned shipments:
- Open the related sales order
- Start a return for the dispatched picklist, selecting the returned items
- Picklist status moves through Return Started, Partially Returned, and Returned as items come back