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Analytics

Monitor email engagement with open rates, click tracking, and delivery metrics

Analytics

The analytics dashboard provides insight into how your emails are performing with metrics on delivery, engagement, and recipient behavior.

Dashboard Overview

The analytics view shows aggregate and per-email metrics:

Key Metrics

MetricDescription
Total SentNumber of emails sent in the selected period
Delivery RatePercentage of emails successfully delivered
Open RatePercentage of delivered emails that were opened
Click RatePercentage of opened emails where a link was clicked
Bounce RatePercentage of emails that bounced

Open Tracking

Track when and how often recipients open your emails:

  • First open timestamp
  • Total open count per recipient
  • Device and client information (when available)

Click Tracking

Monitor link engagement within your emails:

  • Which links were clicked
  • Click count per link
  • Click-through rate by link position
  • Recipient-level click data

What Is Tracked

Open and click tracking apply to every email Alpha sends: messages you compose yourself, scheduled sends, and automation emails alike. Both follow the tenant-wide switches under Settings: with open tracking off no pixel is added, and with link tracking off links are delivered unchanged.

mailto:, tel: and in-page anchors are never rewritten, so they keep working normally in the recipient's mail client and do not appear in click statistics.

Filtering Analytics

Filter analytics data by:

FilterOptions
Date RangeCustom start and end dates
TemplateFilter by specific template
Recipient ListFilter by recipient list used
StatusFilter by delivery status

Per-Email Analytics

Click into any sent email to see individual performance:

  • Delivery status per recipient
  • Open events with timestamps
  • Click events with link details
  • Bounce and failure reasons

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