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Opportunities

Sales pipeline management with stage tracking from initial contact through completion

Opportunities

Opportunities represent potential deals in your sales pipeline. Each opportunity tracks a customer engagement from first discussion through to completion or loss.

Opportunity Lifecycle

stateDiagram-v2
    [*] --> NEW
    NEW --> IN_DISCUSSION
    IN_DISCUSSION --> PROPOSAL_SENT
    PROPOSAL_SENT --> ACCEPTED
    ACCEPTED --> IN_EXECUTION
    IN_EXECUTION --> COMPLETED
    COMPLETED --> [*]

    NEW --> LOST
    IN_DISCUSSION --> LOST
    PROPOSAL_SENT --> LOST
    ACCEPTED --> LOST
    LOST --> [*]

Status Definitions

StatusDescription
NEWOpportunity just created, not yet contacted
IN_DISCUSSIONActive conversations with the customer
PROPOSAL_SENTA formal proposal or quote has been sent
ACCEPTEDCustomer accepted the proposal
IN_EXECUTIONWork is actively being carried out
COMPLETEDDeal successfully finished
LOSTOpportunity did not convert (can happen from any active stage)

Key Features

  • Pipeline board with drag-and-drop status transitions
  • Deal value tracking with expected close dates
  • Payment schedules for milestone-based billing
  • Change orders for scope modifications after acceptance
  • Questionnaires for structured information gathering
  • Linked records connecting to orders, invoices, and estimates

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