Checkout
Completing your purchase
Checkout Process
Complete your purchase in four steps: Account → Shipping → Payment → Confirmation.
Checkout Steps
Step 1: Account
Checkout requires an account:
- Sign in with your email and password, or
- Create an account (first name, last name, email) — a verification email is sent before you can sign in
Signed-in users have their name, email, and saved delivery address prefilled.
Step 2: Shipping Details
Enter delivery details:
| Field | Required |
|---|---|
| First name | Yes |
| Last name | Yes |
| Yes | |
| Phone | No |
| Street | Yes |
| House number | No |
| Postal code | Yes |
| City | Yes |
| Country | Yes |
Two helpers speed this up:
- Address search — start typing to look up your address and auto-fill all fields
- Auto-fill address (PostNL) — with a postal code and house number entered, fills in the street and city via PostNL address validation
Your details are remembered in the browser for the next checkout.
Step 3: Payment Method
Select one of the payment methods the shop has enabled:
| Method | Transaction fee shown |
|---|---|
| Invoice (Factuur) | None |
| iDEAL | €0.29 + 1.5% |
| Credit Card | 3.5% |
| Bancontact | €0.29 + 1.5% |
| PayPal | €0.35 + 4% |
Which methods are available is configured per shop; Invoice is the default. If only one method is enabled, it is selected automatically.
There is no online payment processing during checkout — the selected method is recorded on the order, and payment is settled afterwards (e.g. via the invoice attached to the order).
Step 4: Confirmation
Click Place Order to submit. The order is created, your cart is cleared, and a confirmation screen appears. The order then shows up under Orders.
Shipping Costs
Shipping uses a flat rate configured per shop:
- A single PostNL standard flat rate applies to the whole order
- Orders above the shop's free-shipping threshold ship for free (when configured)
- The order summary in the cart and at checkout shows the shipping line and total
Order Summary
A summary panel stays visible throughout checkout:
- Each cart item with quantity and line total
- Subtotal
- Shipping (or Free)
- Total
Terms and Policies
If the shop has configured them, the shipping step shows expandable Terms and Conditions and Return Policy sections.