Shift Management

Organize warehouse operations into shifts for better tracking and accountability.

Shift Concepts

What is a Shift?

A shift represents a work period:

• Fixed time window
• Assigned workers
• Tracked activities
• Accountable results

Why Use Shifts?

Shift Configuration

Defining Shifts

1. Go to Administration > Shifts
2. Create shift definitions:

Shift Schedule

Weekly schedule setup:

Working with Shifts

Starting a Shift

1. Worker logs in
2. Selects current shift
3. System records start time
4. Activities tracked to shift

During the Shift

Activities recorded include:

• Goods received
• Items picked
• Shipments processed
• Transfers completed
• Counts performed

Ending a Shift

1. Review shift summary
2. Complete handover notes
3. Log out of shift
4. System records end time

Shift Handover

Handover Information

Communicate between shifts:

• Pending tasks
• Issues encountered
• Special instructions
• Incoming deliveries

Creating Handover Notes

1. Go to shift summary
2. Click Add Handover Note
3. Enter information
4. Next shift sees notes

Shift Reports

Productivity Report

By shift metrics:

Shift Comparison

Compare shift performance:

Morning Shift: 150 orders, 98% accuracy
Afternoon Shift: 145 orders, 97% accuracy
Night Shift: 80 orders, 99% accuracy

Individual Performance

Track worker metrics:

• Items picked per hour
• Error rate
• Tasks completed

Shift-Based Operations

Receiving by Shift

Track what arrived during shift:

• POs received
• Quantities
• Put-away completed

Picking by Shift

Track fulfillment activity:

• Picklists completed
• Items picked
• Orders shipped

Counting by Shift

Stock counts during shift:

• Areas counted
• Variances found
• Adjustments made

Best Practices

Shift Planning

• Balance workload across shifts
• Consider skill mix
• Plan for absences

Handover

• Document clearly
• Highlight priorities
• Note exceptions

Monitoring

• Review shift metrics regularly
• Address performance issues
• Recognize good performance

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