Alpha Magic Link
Passwordless authentication using email magic links
Magic Link Authentication
Sign in without a password using secure email links.
Overview
Magic links provide passwordless authentication by sending a one-time login link to your email. Benefits include:
- No password to remember
- Resistant to credential stuffing attacks
- Quick and convenient access
How It Works
Using Magic Link Sign In
Step 1: Request Magic Link
- Go to your organization's login page
- Click Magic Link or Sign in with Email
- Enter your email address
- Click Send Magic Link
Step 2: Check Your Email
- Open your email inbox
- Look for email from Alpha Platform
- Subject: "Sign in to Alpha Platform"
The email typically arrives within 1-2 minutes. Check your spam folder if not received.
Step 3: Click the Link
- Open the email
- Click Sign In or the magic link
- You'll be automatically logged in
Step 4: Access Confirmation
- A new browser tab may open
- You're redirected to the dashboard
- Session is established
Link Expiration
Magic links have security limitations:
| Property | Value |
|---|---|
| Valid duration | 15 minutes |
| Usage | Single use only |
| Device restriction | None (any device) |
Once clicked, a magic link cannot be used again. Request a new one if needed.
Troubleshooting
Email Not Received
If you don't receive the magic link:
- Check spam/junk folder - May be filtered
- Verify email address - Ensure correct spelling
- Wait a few minutes - Delivery may be delayed
- Request again - Click "Resend" if available
- Contact IT - Email delivery may be blocked
Link Not Working
If clicking the link shows an error:
- Link expired - Request a new one (valid 15 minutes)
- Already used - Each link works once only
- Copy/paste issue - Ensure full URL is used
- Browser issue - Try different browser
Opens Wrong Account
If signed into wrong account:
- Sign out completely
- Request new magic link
- Ensure correct email is used
Best Practices
For Users
- Use only on devices you control
- Click the link promptly (within 15 minutes)
- Delete the email after use
- Request new link if unsure about security
For Mobile
Magic links work on mobile devices:
- Receive email on phone
- Tap the link
- Opens in default browser
- Complete sign in
When to Use Magic Links
Ideal for:
- Occasional access users
- Forgotten passwords
- Quick sign-in needs
- Users uncomfortable with password management
Consider alternatives for:
- Frequent daily access (passkey is faster)
- Areas with unreliable email
- Shared email accounts (security risk)