Alpha Docs
Authentication

Sign In

Email and password authentication in Alpha Platform

Sign In with Email/Password

The traditional email and password method for accessing Alpha Platform.

Overview

Email/password authentication is the default method available to all users. It provides:

  • Familiar login experience
  • Works on all devices and browsers
  • No external dependencies

Sign In Process

Step 1: Navigate to Login

  1. Go to your organization's Alpha Platform URL
  2. Click Sign In if not already on the login page

Step 2: Enter Credentials

  1. Enter your email address
  2. Enter your password
  3. Click Sign In

Step 3: Access Dashboard

Upon successful authentication:

  • You'll be redirected to the dashboard
  • Your last accessed page may be restored
  • Recent activity is logged

Password Requirements

Passwords must meet these requirements:

RequirementMinimum
Length8 characters
Uppercase1 character
Lowercase1 character
Number1 digit
Special character1 symbol

Your organization may enforce additional password policies.

Remember Me

The "Remember me" option:

  • Extends session duration to 30 days
  • Stores a secure cookie on your device
  • Should not be used on shared computers

Troubleshooting

Invalid Credentials

If you see "Invalid email or password":

  1. Verify email is spelled correctly
  2. Check for caps lock on password
  3. Try password reset if forgotten
  4. Contact administrator if issues persist

Account Locked

After multiple failed attempts:

  1. Account is temporarily locked
  2. Wait 15 minutes before retrying
  3. Or use password reset to unlock
  4. Contact administrator if persistent

Session Expired

If redirected to login unexpectedly:

  1. Session may have timed out
  2. Log in again to continue
  3. Work in progress may be lost

Always save your work regularly to prevent data loss from session expiration.

Security Recommendations

Strong Passwords

Create strong passwords by:

  • Using a password manager
  • Never reusing passwords
  • Avoiding personal information
  • Using passphrases (e.g., "correct-horse-battery-staple")

Alternative Methods

Consider upgrading to more secure methods:

  • Passkey - Most secure, no password to remember
  • OAuth - Use your organization's identity provider
  • Magic Link - Passwordless convenience

On this page