Authentication
Sign In
Email and password authentication in Alpha Platform
Sign In with Email/Password
The traditional email and password method for accessing Alpha Platform.
Overview
Email/password authentication is the default method available to all users. It provides:
- Familiar login experience
- Works on all devices and browsers
- No external dependencies
Sign In Process
Step 1: Navigate to Login
- Go to your organization's Alpha Platform URL
- Click Sign In if not already on the login page
Step 2: Enter Credentials
- Enter your email address
- Enter your password
- Click Sign In
Step 3: Access Dashboard
Upon successful authentication:
- You'll be redirected to the dashboard
- Your last accessed page may be restored
- Recent activity is logged
Password Requirements
Passwords must meet these requirements:
| Requirement | Minimum |
|---|---|
| Length | 8 characters |
| Uppercase | 1 character |
| Lowercase | 1 character |
| Number | 1 digit |
| Special character | 1 symbol |
Your organization may enforce additional password policies.
Remember Me
The "Remember me" option:
- Extends session duration to 30 days
- Stores a secure cookie on your device
- Should not be used on shared computers
Troubleshooting
Invalid Credentials
If you see "Invalid email or password":
- Verify email is spelled correctly
- Check for caps lock on password
- Try password reset if forgotten
- Contact administrator if issues persist
Account Locked
After multiple failed attempts:
- Account is temporarily locked
- Wait 15 minutes before retrying
- Or use password reset to unlock
- Contact administrator if persistent
Session Expired
If redirected to login unexpectedly:
- Session may have timed out
- Log in again to continue
- Work in progress may be lost
Always save your work regularly to prevent data loss from session expiration.
Security Recommendations
Strong Passwords
Create strong passwords by:
- Using a password manager
- Never reusing passwords
- Avoiding personal information
- Using passphrases (e.g., "correct-horse-battery-staple")
Alternative Methods
Consider upgrading to more secure methods:
- Passkey - Most secure, no password to remember
- OAuth - Use your organization's identity provider
- Magic Link - Passwordless convenience