Alpha API ReferenceSupport tickets
Change ticket status
AuthorizationBearer <token>
In: header
Path Parameters
id*string
Request Body
application/json
TypeScript Definitions
Use the request body type in TypeScript.
Response Body
application/json
application/json
application/json
application/json
application/json
curl -X PATCH "http://localhost:18080/api/v1/support/tickets/string/status" \ -H "Content-Type: application/json" \ -d '{ "status": "string" }'{
"attachments": [
{
"blobId": "string",
"created": "2019-08-24T14:15:22Z",
"extension": "string",
"fileSize": 0,
"name": "string",
"type": "IMAGE"
}
],
"category": "string",
"clientEmail": "string",
"clientId": "string",
"clientName": "string",
"clientPhone": "string",
"closedAt": "2019-08-24T14:15:22Z",
"contactEmail": "string",
"contactName": "string",
"created": "2019-08-24T14:15:22Z",
"createdBy": "string",
"description": "string",
"elapsedMinutes": 0,
"escalatedAt": "2019-08-24T14:15:22Z",
"escalatedToEmployeeId": "string",
"escalatedToEmployeeName": "string",
"escalatedToTaskId": "string",
"firstResponseAt": "2019-08-24T14:15:22Z",
"id": "string",
"messageCount": 0,
"messages": [
{
"attachments": [
{
"blobId": "string",
"created": "2019-08-24T14:15:22Z",
"extension": "string",
"fileSize": 0,
"name": "string",
"type": "IMAGE"
}
],
"content": "string",
"createdAt": "2019-08-24T14:15:22Z",
"emailReadAt": "2019-08-24T14:15:22Z",
"emailTrackingId": "string",
"id": "string",
"internal": true,
"senderId": "string",
"senderName": "string",
"senderType": "CLIENT"
}
],
"priority": "LOW",
"projectId": "string",
"projectName": "string",
"resolvedAt": "2019-08-24T14:15:22Z",
"serviceOwnerId": "string",
"serviceOwnerName": "string",
"solution": "string",
"solutionRecordedAt": "2019-08-24T14:15:22Z",
"solverIds": [
"string"
],
"solverNames": [
"string"
],
"status": "string",
"subject": "string",
"ticketNumber": "string",
"updated": "2019-08-24T14:15:22Z"
}{
"detail": "string",
"time": "2019-08-24T14:15:22Z",
"title": "string"
}{
"detail": "string",
"time": "2019-08-24T14:15:22Z",
"title": "string"
}{
"detail": "string",
"time": "2019-08-24T14:15:22Z",
"title": "string"
}{
"detail": "string",
"time": "2019-08-24T14:15:22Z",
"title": "string"
}