Public Support Portal
Public support portal endpoints (no authentication)
Get available ticket categories for the public form
AuthorizationBearer <token>
In: header
Path Parameters
tenantCode*string
Response Body
application/json
application/json
application/json
application/json
curl -X GET "http://localhost:18080/api/v1/public/support/string/settings/categories"{
"categories": [
{
"active": true,
"color": "string",
"isActive": true,
"name": "string"
}
],
"id": "string",
"tenantId": "string"
}{
"detail": "string",
"time": "2019-08-24T14:15:22Z",
"title": "string"
}{
"detail": "string",
"time": "2019-08-24T14:15:22Z",
"title": "string"
}{
"detail": "string",
"time": "2019-08-24T14:15:22Z",
"title": "string"
}Create a ticket from the public support portal
AuthorizationBearer <token>
In: header
Path Parameters
tenantCode*string
Request Body
multipart/form-data
TypeScript Definitions
Use the request body type in TypeScript.
Response Body
application/json
application/json
application/json
application/json
curl -X POST "http://localhost:18080/api/v1/public/support/string/tickets" \ -F data="{\n \"description\": \"string\",\n \"email\": \"string\",\n \"name\": \"string\",\n \"subject\": \"string\"\n}"{
"message": "string",
"requiresVerification": true,
"ticketId": "string",
"ticketNumber": "string"
}{
"detail": "string",
"time": "2019-08-24T14:15:22Z",
"title": "string"
}{
"detail": "string",
"time": "2019-08-24T14:15:22Z",
"title": "string"
}{
"detail": "string",
"time": "2019-08-24T14:15:22Z",
"title": "string"
}Verify email for a public ticket
AuthorizationBearer <token>
In: header
Path Parameters
tenantCode*string
Query Parameters
token*string
Response Body
application/json
application/json
application/json
application/json
curl -X GET "http://localhost:18080/api/v1/public/support/string/tickets/verify?token=string"{
"attachments": [
{
"blobId": "string",
"created": "2019-08-24T14:15:22Z",
"extension": "string",
"fileSize": 0,
"name": "string",
"type": "IMAGE"
}
],
"canReply": true,
"category": "string",
"contactName": "string",
"created": "2019-08-24T14:15:22Z",
"description": "string",
"elapsedMinutes": 0,
"id": "string",
"messages": [
{
"attachments": [
{
"blobId": "string",
"created": "2019-08-24T14:15:22Z",
"extension": "string",
"fileSize": 0,
"name": "string",
"type": "IMAGE"
}
],
"content": "string",
"createdAt": "2019-08-24T14:15:22Z",
"id": "string",
"internal": true,
"senderId": "string",
"senderName": "string",
"senderType": "CLIENT"
}
],
"priority": "LOW",
"status": "PENDING_VERIFICATION",
"subject": "string",
"ticketNumber": "string"
}{
"detail": "string",
"time": "2019-08-24T14:15:22Z",
"title": "string"
}{
"detail": "string",
"time": "2019-08-24T14:15:22Z",
"title": "string"
}{
"detail": "string",
"time": "2019-08-24T14:15:22Z",
"title": "string"
}